Error 0x87D00607 in SCCM typically indicates a failure to install or uninstall an application on the client device. This error can occur due to various reasons, and troubleshooting it may involve several steps. Here's a guide to help you address this error:
1. **Check Application Deployment Settings**:
- Verify the deployment settings for the application in SCCM. Ensure that the deployment type, content, requirements, and installation behavior are configured correctly.
- Double-check the detection method configured for the application to ensure it accurately detects whether the application is already installed.
2. **Review Application Requirements**:
- Check if the client device meets the requirements specified for the application deployment. This may include minimum hardware or software prerequisites.
- Ensure that any dependencies required by the application are available and properly installed on the client device.
3. **Content Distribution**:
- Verify that the content associated with the application deployment is successfully distributed to distribution points in SCCM.
- Monitor the distribution point status to ensure there are no errors related to content distribution.
4. **Client Communication and Connectivity**:
- Ensure that the SCCM client on the affected device is communicating properly with the SCCM server and distribution points.
- Check for any network connectivity issues or firewall restrictions that may prevent the client from accessing SCCM resources.
5. **Logs and Monitoring**:
- Review SCCM logs on both the client and server side to gather more information about the error.
- Common logs to check on the client side include `CcmExec.log`, `AppEnforce.log`, and `Execmgr.log`.
- On the server side, check logs such as `smsts.log`, `AppIntentEval.log`, and `AppDiscovery.log` for any related errors.
6. **Retry the Deployment**:
- Sometimes, the error may be temporary or intermittent. Retry the deployment to see if the issue resolves itself.
- Monitor the deployment status closely to see if the error persists or if it was a one-time occurrence.
7. **Permissions and Security**:
- Ensure that the SCCM service account has sufficient permissions to install software on client devices.
- Check for any security policies or restrictions that may be preventing the installation.
By following these troubleshooting steps and investigating the potential causes, you can work towards resolving the Error 0x87D00607 in SCCM and successfully install the application on the client device.
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